PRIVACY - SHIPPING - WARRANTY - LIABILITY

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

LIMITATION ON AND DISCLAIMER OF WARRANTIES 

Any warranties on the Vehicle, parts or accessories, whether express or implied and including any warranty of merchantability or fitness for a particular purpose, are limited to those offered by the manufacturer. Archer’s Bikes disclaims all warranties, whether express or implied, on the Vehicle, parts or accessories, including any warranty of merchantability or fitness for a particular purpose. The Customer may obtain warranty service from any provider associated with or authorized by the manufacturer. Archer’s Bikes employees or agent’s oral statements do not constitute warranties and shall not be relied upon by Customer and are not part of this contract for sale.

DISPUTES

In any event or dispute, Customer agrees the maximum amount for damages of any kind shall not exceed the cost of the merchandise or Vehicle. Customer’s sole remedy for damages or claims of any type will be repair or refund. Customer and Archer’s Bikes mutually agree that any dispute arising as a result of this sale will be arbitrated under the rules of the American Arbitration Association and that the decision made will be final. This document is the complete agreement. Any and all modifications must be made in writing on this document and signed or initialed by both parties. Disputes shall be subject to and governed by the laws of the State of Arizona, regardless of any conflict of law rules to the contrary, with venue and jurisdiction in Maricopa County Arizona even though one or more of the parties may be or may become a resident of a different state.

LIMITED WARRANTY 

Except as set forth herein and where applicable, no warranty or affirmation of fact or description, express or implied, is made or authorized by Archer’s Bikes Archer’s Bikes Disclaims any express or implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property rights. Archer’s Bikes Also disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, mis-repair or misapplication. Archer’s Bikes warrants any used/demo Vehicle, described on the sales receipt, for 30 days from the date of purchase for mechanical defects that existed prior to Customer possession. Used Vehicle warranty only covers the labor to repair defect, parts are extra. Customer must deliver bike to store for any warranty claims or repairs. In any case, Warranty does not cover damage to the frame, fork, rims, or flat tires. The warranty does not cover user negligence. Customer accepts any used/demo Vehicle purchase "As-Is" and agrees that he/she has fully inspected the vehicle to his/her full satisfaction prior to possession. Archer’s Bikes warrants any new Vehicle for one year from the date of purchase for mechanical defects that existed prior to Customer possession. Any mechanical defect found by Customer after taking possession—other than those caused by customer or by the negligence of the customer or as the consequence of others—during the warranty period, will be repaired at no labor cost to the Customer. Repair or replacement parts are not included or covered by the warranty, except for those replaced by the manufacturer under manufacturer's warranty. All warranties are made void in the event any repair performed by Archer’s Bikes has been tampered with, altered or repaired by any person not expressly authorized by Archer’s Bikes or repair that is made by any other party not specifically authorized by the manufacturer. Customer agrees and understands that any type of repairs are no guarantee for Vehicle operability or performance. Archer’s Bikes may repair or reject a warranty claim, replace defective parts (with new or used parts), or refund the cost of a previous repair or part, at its sole discretion, for claims covered by this warranty. Limited Warranty only applies to purchases over $500 for motorized and over $100 for non-motorized vehicles. Shipping or delivery/pickup charges, either direction, are not reimbursable, for any reason. 

CUSTOMER POSSESSION

Once Customer takes possession of the Vehicle in any form or leaves the business property of Archer’s Bikes with the Vehicle, Customer accepts the Vehicle as complete and to his/her full satisfaction. Furthermore, Customer acknowledges that Archer’s Bikes cannot control the operating environment or operator of the Vehicle. The condition of the Vehicle and Equipment are accepted “As-Is.” Customer has the full responsibility to make note, described and made in writing herein, of any cosmetic features or mechanical flaws needing remedy or repair, prior to possession and accepts its physical condition upon possession. Customer takes full and total responsibility upon possession to carefully inspect the vehicle for mechanical safety and proper operation, including fluid levels and operating temperatures, prior to each and every use. Customer agrees to maintain the Vehicle in accordance with manufacturer’s recommendations and to take care to ensure proper operation, lubrication, and maintenance is satisfactory and Vehicle is subsequently safe to operate. 

ACKNOWLEDGEMENT OF RISK AND LIMITATION OF LIABILITY

Customer understands that using a Vehicle, especially off-highway, has inherent risks of injury to the Customer or others. Risks of injury include, but are not limited to, minor bumps and bruises, major injuries or even death, and as such, Customer certifies that he/she/they are fully competent and skilled to operate the Vehicle under all conditions. The Customer hereby acknowledges that operating Vehicles on trails and roads with or without other like vehicles and riders is a dangerous activity, with a high risk of serious bodily injury or death to Customer/passengers/riders or others. Any liability for incidental, special, exemplary, punitive, direct or indirect damages, special or consequential damages including, but not limited to, damage or loss of other property or equipment, loss of profits or revenue, cost of capital, cost of purchased or replacement goods or any claims of customers of the Purchaser as a result of operation or use of the Vehicle or merchandise is expressly disclaimed to the extent permissible by law. In any event, any and all claims for damages shall be limited to the value of the purchase price that gives rise to any liability. The Customer and any other operators/passengers/riders or others hereby personally accept all risks and liabilities of any and all activity associated with the Vehicle or merchandise. It has been explained to the Customer and he/she/they understand that by signing this document he/she/they are giving up important legal rights. It is Customer’s further intention to give up those rights and in good faith to relieve, release and indemnify Archer’s Bikes, its employees, agents, shareholders, directors and officers, Vehicle manufacturer, of any duty legally owed to Customer in relation to the conduct of this activity or operation of the Vehicle. Customer agrees to follow all applicable laws governing the operation of the Vehicle, on-road or off-road, in a safe and responsible manner, to regularly check the Vehicle for proper mechanical operation and maintenance and to follow any of the manufacturer’s guidelines. 

RETURNS AND SATISFACTION GUARANTEE 

With a copy of your Sales Receipt, you may return any new merchandise within 30-days of purchase for exchange or full refund, as long as it is in the original manufacturer’s package, in new condition, unused and complete. All used Vehicles or used merchandise sales are final and may not be returned for refund. Used motorized Vehicles purchased for $500 or more, and used un-powered Vehicles purchased for $100 or more, may be considered for exchange within 10-days of original purchase or 100 miles, whichever is sooner, for a full in-store credit, less 10% of the purchase price (excluding sales tax), applied to any other used or new Vehicle of equal or greater value, as long as the Vehicle being exchangedis in equal or better condition as it was at the time of purchase. Archer’s Bikes reserves the right to discount or reject the exchange request at its full and sole discretion. New Vehicles are not returnable, but may be considered for return within 10-days of purchase, less a restocking fee of 10%, at Archer’s Bikes sole discretion, less any fees for repair or cleaning, in store credit, towards any other Vehicle of equal or greater value.

SPECIAL ORDERS

For customized items or special orders placed by Customer, a non-refundable deposit will be required to place the order. In addition, Customer will be responsible for any restocking charges or return fees assessed by the manufacturer, if the order is cancelled. Customer will forfeit deposit if item is not picked up within 30-days from receipt of merchandise by Archer’s Bikes, as compensation for handling.

FREE HEALTH CHECK (mini tune-up)

For new Vehicles, customer is entitled to a no obligation, no cost, health check of Vehicle, at 30-days (±15 days) and at one year (±30 days) from purchase date. For used vehicles, customer is entitled to a no obligation, no cost, health check of Vehicle during the first month of ownership. Customer will be required to bring the Vehicle to the shop and leave it for the service department to make the health check.

CREDIT ACCOUNTS

Customer agrees that if sold on account, terms are net due 30-days from invoice date. For unpaid balances, interest will accrue and become payable immediately, at a rate of 1% per month, each month, applied to customer’s total amount due on account. Interest will be calculated on the total amount owing on the first day of each month following the date of the late payment. Any payments made on account will be applied first to interest accrued, then to balance due. 

SHIPPING

For any merchandise or Vehicle shipped, all shipping is FOB to the shipper. If an item arrives damaged, due to shipping, customer must make claim to the shipper for relief. In any event, if Customer makes claim or dispute, Customer must deliver Vehicle, merchandise or Vehicle, at Customer’s expense, to Archer’s Bikes principle office location for relief. All used merchandise or Vehicles are sold As-Is, no returns are accepted. Shipping charges are non-refundable.

DEALER ADDITIONS & DELETION OF ACCESSORIES

Customer hereby requests Archer’s Bikes to make the additions and deletions of accessories noted herein. Customer understands and agrees that certain parts or merchandise additions may not conform exactly with factory installed additions. Customer understands that Archer’s Bikes already may have added equipment or accessories to the Vehicle.

LAYAWAY

At Archer’s Bikes sole discretion, selected items may be held for up to 30-days on deposit. Customer may make payments toward the item at any time during the 30-day period. The initial deposit for the item is non-refundable and forfeited by the Customer at the end of the 30-day holding period if the balance is not paid in full. Additional payments made during or after the hold period will be forfeited after 30 days from the payment. Customer may pay the balance due at any time during the hold period and redeem the item, completing the transaction. Payments do not accrue interest. Forfeited deposits will be considered fair compensation to Archer’s Bikes for liquidated damages for removing the item for sale, administrative costs and storage.

SPECIAL CONDITIONS FOR GAS OPERATED BIKES & E-BIKE KITS

In addition to the conditions contained herein, any Vehicle or kit, gas or electric, new or used, assembled from a kit or un-assembled, by Archer’s Bikes or by anyone else, that utilizes a gas-operated motor or electric motor, is hereby excluded from any and all warranties, expressed or implied, and are sold as-is. These Vehicles and kits are essentially toys and your hobby. Archer’s Bikes expressly excludes any and all claims for damages, actual or consequential, arising from the purchase or use of any and all kits or Vehicles assembled from a kit. By purchasing a kit or Vehicle operated by a kit, you agree to these Special Conditions. Customer accepts all responsibility for the legal operation of the vehicle and assures that they operate the vehicle in accordance with all applicable laws.

MOBILE SERVICE

For services rendered remotely, and for deliveries, some warranties may apply to the vehicle, parts or to work done. If a defect is not directly related to the original repair, is not covered by the manufacturer's warranty, or is a new problem, as determined by archer’s bikes, the customer is responsible for all costs associated with the repair or service call. If the customer had the vehicle delivered to their location or the repair was done remotely,  the customer is responsible for bringing the vehicle to the shop for remedy. Archer's bikes reserves the right to cover trip charges or warranties at it's sole discretion. Warranties do not include repairs or remedies anywhere except at archer's bikes main store location in mesa, AZ. If any work is done at the customer's location, the customer is responsible for any additional mobile service charges, or a trip charge, regardless of any warranties. Flat tires are not covered by warranty.

SERVICE

DEFECTS AND SATISFACTION GUARANTEE

All repairs are made in earnest to resolve the original complaint. Customer agrees to take time to check that the problem was resolved to their satisfaction on possession. All service is accepted As-Is and complete on possession. If a defect or latent defect is found, customer has ten days to return with the Vehicle for adjustment. Archer’s Bikes reserves the right to refund, repair or to reject the claim at its full and sole discretion.

PAYMENT FOR REPAIRS AND FORFETURE OF RIGHTS ON DEFAULT

It is agreed that in the event this is a credit sale on account or a sale paid by check, draft or credit card that any costs incurred by Archer’s Bikes to secure payment will be paid by Customer, including the cost of collections. Customer agrees further that he/she is responsible for all charges not covered by manufacturer's warranty. Items or Vehicles left for repair more than 60-days after completion of repair are in default for payment, and subject to storage fees of not less than $10 per day. Unpaid repairs will incur interest at a rate of 1% per month on the unpaid balance and an administrative fee of $50 to handle the transaction, payable in full when picking up the Vehicle. Customer agrees to release the Vehicle, waive all rights and claims, and transfer ownership and title to Archer’s Bikes for payment of repair and fees. Archer’s Bikes may sell the Vehicle, at its own discretion, without notice to the Customer, to pay for repair and fees, collection costs, and for all selling and title costs incurred, whereby any and all proceeds of the sale will be used to satisfy the debt. Customer agrees that the cost of the repair and other fees as liquidated damages and is subsequently not entitled to any proceeds from the sale, or disposal, of the items or Vehicles.

CUSTOMER RESPONSIBILITIES 

By signing, Customer acknowledges that he/she will take full responsibility to inspect the Vehicle for safety before each and every use. Furthermore, Customer agrees to follow all manufacturer’s recommendations on maintenance, use, operation and to be bound by any indemnities published by the Vehicle manufacturer.

SPECIAL ORDERS

For customized items or special orders placed by Customer, a non-refundable deposit will be required to place the order. In addition, Customer will be responsible for any restocking charges or return fees assessed by the manufacturer, if the order is cancelled. Customer will forfeit deposit if item is not picked up in within 30-days from receipt of merchandise by Archer’s Bikes, as compensation for handling.